Acknowledge, silence, reset: three buttons with three different rules

Rule out what you can with the ✕ buttons, then choose. The debrief for every option opens here.

1. ACorrect: Staff can confirm there is no fire, but the FDNY verifies the condition and directs the reset, so re-entry waits for the responding officer.
2. BCanceling the FDNY response is the trap. No one may act to prevent or delay the reporting of an emergency, even one that looks malicious.
3. CThe panel is reset only when the FDNY instructs it, and calling it a false alarm before FDNY checks the building is premature.
4. DLetting residents back in before the FDNY arrives puts staff judgment in place of the department’s clearance.

Rule out what you can with the ✕ buttons, then choose. The debrief for every option opens here.

1. AThe delay is not the core error; the panel was reset at 03:02, before anyone looked at the floor, and the entry never mentions silencing.
2. BTelling the central station about a system condition is good practice, not a violation.
3. CCorrect: The entry shows a reset two minutes after the signal and the investigation thirteen minutes later; the cause has to be found first.
4. DA trouble signal reports a fault, not a fire, so it does not trigger any evacuation.

Rule out what you can with the ✕ buttons, then choose. The debrief for every option opens here.

1. AA headcount follows an evacuation; it does not tell you what tripped the alarm or whether there is fire.
2. BNever reset the panel until the FDNY has verified the condition; staff not seeing smoke is not verification.
3. CCorrect: Treat the alarm as real and check the zone the panel shows; the panel stays as it is until the FDNY verifies the cause.
4. DSilencing the building tones needs FDNY authorization and comes after evacuation, so it cannot be your first move.

Rule out what you can with the ✕ buttons, then choose. The debrief for every option opens here.

1. AFollowing the responding officer’s directions is expected; there is nothing to grieve, and arguing wastes time.
2. BSpoken handoffs get lost between shifts; FDNY directions need a written record the next coordinator can read.
3. CAn arrival time alone loses the instructions themselves, which are the part that matters for the next reset.
4. DCorrect: Pull stations are reset only as the FDNY directs, so write the instructions where the next shift and any inspector can find them.

Rule out what you can with the ✕ buttons, then choose. The debrief for every option opens here.

1. AThere is no advisory delay here; an unplanned alarm is treated as a real fire, and the evacuation goes ahead.
2. BFDNY authorization is needed to silence, but silencing comes after evacuation is complete; asking now to calm residents puts quiet ahead of getting people out.
3. CCorrect: An unplanned alarm is treated as a real fire, so evacuate per the plan; silencing waits until evacuation is complete and the FDNY authorizes it.
4. DSilencing without FDNY authorization is not allowed, and the tones are part of what moves people out.

Rule out what you can with the ✕ buttons, then choose. The debrief for every option opens here.

1. ASilencing calls nobody off; the alarm has already gone out and the FDNY response goes ahead.
2. BCorrect: The silence switch quiets the building’s horns, and sometimes the strobes, but it does not prevent the signal from going to the central station company; silencing itself waits until evacuation is complete and the FDNY authorizes it.
3. CNothing is held back; the panel sends the signal when the alarm starts, before any silence or reset.
4. DSilencing does not change the type of signal; it only quiets the notification devices in the building.